WebThe advanced mode allows to make the use of the master/slave relations more flexible by adding support to create new master ticket, remove the master or the slave status or … WebThe add-on allows one to easily define business workflow templates for common tasks. Workflow «task» tickets can be dependent on any other task (s) in that workflow, giving a …
how to get ticket details of multiple ticket IDs through OTRS REST …
WebWith the master/slave ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the master ticket must be … WebJun 2, 2024 · Tickets for tournament days (Thursday to Sunday), are $140 each with a max of two tickets per day. You only have to pay if you get selected for tickets and want to … nsha health intranet
OTRS 7/OTRS Master Slave — English
WebSep 13, 2024 · Hello Primary/Secondary. This feature allows agents to link tickets together using a primary/secondary relationship. Once linked, there are several benefits. A long … WebStep 2. Select the data you need to export from ( (OTRS)) Community Edition to osTicket or vice versa. Step 3. Make sure the data fields align and correct matches if necessary. Step … WebJun 20, 2016 · Znuny / OTRS Version: otrs5free Real Name: Jan Company: Tantalus. How to use Master / Slave OTRS 5. ... In order to set a ticket "as slave of another" you first have to … night time sounds for sleeping