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Web21 Feb 2024 · Customer relations consists of two functions: Reactive functions: Addressing customers’ reported issues (e.g., replying to customer complaints, working with customer support). Proactive ... Web3 Jun 2024 · Customer relationship is a term that comprises all the tools, methods, and processes utilized to improve interactions with former, current, and potential customers. In other words, any communication with a customer – from Facebook ads to newsletters and chat support – is part of your successful customer relations. rwk heating and cooling llc
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